Caity Kessel

Caity Kessel is a Client Service Associate at Fortress Financial Group, where she plays a crucial role in ensuring seamless client experiences. With an associate degree in sociology and a minor in business administration, she leverages her academic background to connect with clients personally, ensuring they feel heard, valued, and confident in the services provided. Currently pursuing her bachelor’s degree, Caity is committed to continuous learning and professional growth.

Before joining Fortress, Caity developed strong problem-solving and multitasking skills in previous roles that required efficiency, adaptability, and relationship-building. She now applies these abilities to her work, expertly managing client paperwork and creating a welcoming environment for every visitor. Clients frequently praise her warm personality, which helps foster trust and positivity in their financial journey.

Beyond the office, Caity enjoys hiking, reading, and spending quality time with her fiancé, Jeremy, a Cannon Falls Police Officer, and their two children. She believes that building strong, trusted relationships is the foundation of great service and takes pride in making every client interaction a positive experience.

Connect with Caity on LinkedIn